Reimagine your customer interactions.
Customer expectations have evolved, but is your business evolving with them? We’ll help you meet buyers where they are by layering applications over your devices to engage customers, personalize content and intelligently influence their decision-making.
From initial concept to development, we’ll work with you to assess your needs, design a road map and deliver Digital Transformation.
We do things differently.
Digital Transformation is more than adopting new technology — it’s a new way of thinking. Explore our proven framework that spurs innovation:
New product & services strategy
Every program is approached with experience and expertise. Extensive analysis and research helps identify pitfalls, assess risk and maximize success.
A detailed strategy road map aligns your business with your transformation goals.
Operating model definition
A crawl, walk, run strategy aligns our customer-first operating model to your business strategy with a service map. We're invested in your continuous innovation.
Exceed consumer needs and expectations with a nimble and flexible operating model.
Product
engineering
We are on the cutting edge. Our designers and technologists build elegant solutions with the latest technology.
From hardware to software engineering, we have the necessary skills, manufacture and assembly resources.
Technology
innovation
Businesses of the future are evolving around the customer experience. We build with innovative technologies, including the cloud, artificial intelligence and machine learning.
From conversational agents to personalized applications, we can help.
Managed & continuous services
Launching a new product or service is just the beginning. To provide a seamless experience, you need regular updates guided by analytics and user feedback.
We offer flexible managed service plans that fit your needs and keep you ahead of the pack.
Put your customers at the center.
Empower your customers with more capabilities, from searching to purchasing. We’ll help you enhance their experience as they interact with your business.
New product strategy
Innovation is the key to staying competitive. We'll help you take a new product or service to market — maximizing impact and minimizing risk. Learn more
Conversational agents
Chatbots give customers a better user experience while decreasing operational business costs with reduced staffing requirements. Learn more
Personalized apps
Consumer and workplace applications are powering businesses today, offering efficiency, convenience and better customer engagement. Learn more
The new way of doing business
We think holistically about your full transformation. Digital technology is an enabler — it allows businesses to center the products and services they provide around the customer experience.
Our way of thinking and approach to technology elevate your company, allowing it to interact with customers on a higher level. We build with agility and iterate frequently, guided by analytics and user-focused design.
Make trustworthy connections.
Digital Transformation puts your customers first, allowing you to personalize their experiences using data that’s both insightful and secure. See how the IoT is impacting the finance and insurance industries.
Forge ahead with analytics.
In an era of cost-conscious, tech-savvy customers, how well do you really understand their needs? Analytics help you gain insight in order to adapt to changing customer interactions and create more enjoyable experiences that drive revenue.
Your success starts with Insight.
With 30 years of IT experience, we have the expertise, global reach and partner relationships to help you gain a competitive edge:
4,500+
sales & service
delivery professionals
20
countries with Insight
operations
5,300+
hardware, software &
cloud partners
A world of possibilities
When it comes to customer engagement in the digital space, our robust capabilities ensure all of your bases are covered.
End-to-end personalization
Create a customer-centric experience through modern portals, predictive and intuitive data, and visualization.
Digital marketing
Design modern digital experiences that improve communications between companies, partners and your customers.
Regulatory compliance
Discover better, more efficient ways to prepare for advanced reporting — tailored to heavily regulated industries.
Run smarter, on any device.
With a device-agnostic approach, we transcend a one-size-fits-all mentality and work with your unique environment.
Cross-device mobility gives you superior control over every endpoint in your business, allowing you to connect with customers from anywhere — on any device.
Analytics — with a rock star twist
See how we helped John Varvatos use performance analytics to better understand customer behavior and transform its shopping experience.
Start your transformation.
Get the applications that create more engaging customer experiences — and help your business run smarter.