eBook Delivering Personalized, Efficient Customer Experiences With Retail Technology
By Insight Editor / 24 Feb 2020 / Topics: Workforce Customer experience
The modern shopping experience is dynamic and multifaceted. Buyers are engaging with businesses in-person and online, expecting a seamless experience throughout. This ebook explores:
- The impact of IoT-enabled devices on user satisfaction
- Improving employee productivity & retention
- Tracking consumer data to make more informed decisions
Who is this ebook for?
43% of buyers are willing to pay more for a great shopping experience. Is your business equipped with the right tools and practices to provide these exceptional interactions? Whether your store is due for an upgrade or you’re someone who believes in continuous improvement, this ebook will highlight how you can enhance the customer and employee experience for optimal results.
What will I learn?
You’ll learn about some of today’s top consumer trends, including how they view the relationship between technology and shopping. You’ll also learn how to personalize your offerings, simplify the buyer’s journey, reduce employee turnover, minimize waste, protect your data and more.
